How to collect from our Birmingham Collection Point
As one of Birmingham’s largest IT Hardware outlets, we can also arrange for you to collect your new purchases from us at our Birmingham collection point.
Please note, we will email you to let you know when the order is ready for collection, please ensure you have received this email before heading over to our collection points. You will be required to bring photo ID and the payment card bearing the details used to order and pay for the order before any goods can be released.
1. Make sure you are able to collect.
Our collection points are located at -
Birmingham: Box.co.uk, First avenue, Minworth, Birmingham B76 1BA.
Collection times Monday - Friday, 9 - 5:30, Sat 10 - 4. It is important to note that this is only a collection point.
2. Check the product is in stock
On each product page, you’ll quickly and easily be able to see if Collection from our Collection Centre is an option. If so, you’ll see the below logo underneath the ‘add to basket’ button.
3. Collection Times
Our aim is to get your product available for collection as fast as possible:
Box Collection point– Products with the free delivery logo should be ready to collect within 1 hour of ordering.
Box Collection point – Products without the free delivery logo should be ready to collect within 24 hours of ordering.
Please note: We will email you when your order is ready to collect, We only process orders from 9.30 – 17.00 - Monday to Friday excluding bank holidays.
4. Order On-line
You must order on this website and your order will be dispatched to the requested collection point. Add your product to the basket and order online as normal clicking on your preferred collection address (as shown below) to select collection.
5. Once you have ordered you will then receive 2 emails
Order ready for Collection - Please do not come and collect until you receive this email.
6. Come and collect remembering to bring the following :
a. Order Reference Number
b. Payment Card used for this order
c. One other form of identification (passport drivers license etc…)
IMPORTANT: The items can only be collected by the person who paid for the order. Your order can’t be released without showing your payment card & identification.